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Welcome Pro & Industry Customers

Immersion Research is happy to provide discounted prices to outdoor industry employees, guides/instructors, ACA Level 4 and 5 instructors, and other qualified individuals. Please choose the category that best describes you, then click the link to learn more about how to apply. 

If you feel you're qualified, but don't fit into the categories listed above, please email prodeal@immersionresearch.com with whatever credentials you feel qualify you. 

 

Terms and Conditions

  • Membership in this program should be considered a privilege and never a right or entitlement; this is a partnership of mutual respect.
  • All pro customers agree to be contacted via email in regards to promotions, account status, and program updates
  • Pro Program members will be required to renew their Pro membership once each year. Accounts are automatically reset 12 months from the date of invite.
  • Please allow up to 10 business days for approval of application.
  • Members must be professionally involved in the outdoor industry or a certified kayak instructor. 
  • Merchandise purchased is for personal use only. For group sales or bulk purchases, please email sales@immersionresearch.com.
  • Merchandise may NOT be purchased for coworkers, friends, family, resale or gifts.
  • The Pro Program pricing is confidential and should not be disclosed to anyone who has not been invited by us to participate in the program. Do not share your discount with friends, family, customers, etc.
  • As an industry professional, it is understood that you are placing increased demands on our gear due to the nature of your job. Damage due to wear and tear will happen at an accelerated rate. Because of this, all warranty and repair claims made by pro and industry customers will be evaluated on a discretionary basis. 
  • All terms and conditions and privacy policy apply.
  • Qualifications & Terms are subject to change without notice.
  • IR reserves the right to restrict sales to any participant as they see fit.
  • Pro deals are not congruent with other sales and promotions that are offered to Immersion Research's retail customers. 
  • Any abuse of the IR Pro Program will result in forfeiture of future Pro Program privileges.
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    Orders & Shipping

  • All orders are subject to review.
  • All orders must be placed on our website. We will not accept email or phone orders.
  • In certain states, local sales tax may apply.
  • Orders are subject to availability – backorders may be canceled at any time.
  • DO NOT call or email about shipping rates. They are non-negotiable and are based on current carrier rates. 
  • Pro deal customers are required to pay full shipping rates even if the order total is over the $99.00 free shipping threshold which Immersion Research offers to its regular retail customers.
  • Gear purchased with a pro deal discount are not eligible for One Year, Free Repairs.  This offer is only valid with the purchase of full price gear.
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