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Retail Sales Associate

Job Title: Retail Sales Associate
Location: Hood River, Oregon

About Us

Since 1997, Immersion Research has been striving to build the best paddling gear on the planet.

This position is open at our west coast store and sewing room location in the Hood River, Oregon. Nestled between Mount Adams and Mount Hood, we have access to one of the best outdoor playgrounds anywhere. Skiing, mountain biking, wind sports, and over a dozen sections of whitewater are all within an hour's drive of the shop.

Position Overview

We are seeking an enthusiastic and knowledgeable Retail Sales Associate to join our team in Hood River, Oregon. Our Hood River store and sewing room offer a unique brand experience where you will make a direct impact on everyone's experience as they engage with our brand, products, and services. You will be responsible for greeting and assisting customers, providing product information, helping customers with gear fit, and ensuring a positive customer service experience. At times, you will be responsible for checking in gear for repair services and guiding customers through the initial steps of the repair process. 

Our sewing room manufactures batches of outdoor apparel and base layers. There will be end of production responsibilities that include inventory counting, product tagging and labeling, and packaging of finished goods.

As new apparel and gear come out of production there will be opportunities to merchandise the store layout and manage restocking of items.

Key Responsibilities

  • Greet customers and provide excellent customer service

  • Assist customers in selecting appropriate outdoor gear and apparel

  • Provide detailed product information, including features, benefits, and usage

  • Process sales transactions and handle payments

  • Maintain store displays and ensure a clean and organized sales floor

  • Label and tag new finished gear and apparel

  • Assist with inventory management and restocking

  • Stay up-to-date on product knowledge and industry trends

Qualifications

  • Passion for outdoor activities and knowledge of outdoor gear

  • Excellent customer service and communication skills

  • Retail sales experience preferred

  • Ability to work flexible hours, including weekends and holidays

How to Apply

Please submit your resume to whitney@immersionresearch.com or come by the Hood River store location to drop it off.