Returns and Exchanges
30 day unconditional guarantee. Doesn’t fit? Don’t like it? Send it back.
Simply fill out our return and exchange form included with your order. If you no longer have the return and exchange for please download the return and exchange form, print it out and include it with your return. No printer? No problem. Just open the return and exchange form on you phone or computer and make your own using a piece of paper, cardboard, or whatever you have laying around and include it with your return.
If we are unable to process the exchange for the item that you'd like, you'll be issued a refund for the item instead. We'll let you know if this is the case.
Please ship your item back using your preferred shipping method. Customers are responsible for return shipping in most cases.
IR Returns and Exchanges
808 Oden Street
Confluence, PA 15424
Returns over 60-days from the date of purchase will be refunded via store or web credit only. Please keep items in new condition with the tags attached. We accept returns on both current and discounted items.
Didn't receive what you ordered?
We do our best to ensure your order is packed correctly the first time but we’re human; sometimes we make mistakes. If you didn’t receive the correct item please contact our customer service team. We’ll create a pre paid return label so you can return your package at no cost to you.
When we receive your package we'll process your return or exchange as quickly as possible.
We do our best to completely process returns within 3 business days of the date they arrive. In peak seasons, it can take a little longer for a return to be processed. Depending on your bank, refunds may take up 7 business days to appear on your account.
Still have questions?
Reach out to our customer service team. We're here to help.