Repairs and Maintenance
*Due to increased volume, the lead time on most repairs/alterations is 4-6 weeks. Thank you for your patience!*
State of the Art Repair Facility
We’ve got the knowledge, tools, and experience to do the highest quality repairs and maintenance.
Expert Repairs Done By Expert Paddlers
Our repair team knows first hand what you’re going to put your gear through and as paddlers, we understand turnaround time is crucial when the water is up. Rest assured your repairs will be completed in a timely manner to the highest possible standard.
We Service Gear From Any Brand
Our repair team will work on any brand of paddling gear.
Get Started by Creating a Service Ticket
To start the repair process please create a support ticket. Our repair team will be in touch. We’ll provide instructions on what to do next. It is extremely helpful to attach photos of your garment and/or the area that needs to be repaired when creating a ticket. This will help the response time considerably.
We remove the old gasket and install a new latex neck gasket. Latex neck gaskets can trimmed for a looser fit.
Sizes: S, M, L, XL
Sewn and taped gaskets aren't meant to be replaced with glue-able gaskets. We will upgrade your garment to accept glue-in gaskets. First we remove the sewn and taped gasket, then we install a receiver that accepts glue-able gaskets and install the gasket size of your choosing. Future gasket replacements will be cheaper and able to be done at home if desired.
Sizes: S, M, L, XL
We remove the old gasket and install a new conical latex wrist gasket. Conical wrist gaskets can trimmed for a looser fit. Price is per wrist.
Sizes: S, M, L
We remove the old gaskets, install new conical latex wrist gaskets, and a new latex neck gasket. Both neck and conical wrist gaskets can trimmed for a looser fit.
Neck Gaskets: S, M, L, XL
Wrist Gaskets: S, M, L
Sewn and taped gaskets aren't meant to be replaced with glue-able gaskets. We will upgrade your garment to accept glue-in gaskets. First we remove the sewn and taped gaskets, then we install a receiver that accepts glue-able gaskets and install the gasket size of your choosing. Future gasket replacements will be cheaper and able to be done at home if desired.
Neck Sizes: S, M, L, XL
Wrist Sizes: S, M, L
We remove the old fabric or latex socks and install new latex socks.
3d: S, M, L
Flat: L (larger fit than 3d)
We remove the old ankle gasket and install a new conical ankle gasket. Conical ankle gaskets can be trimmed for a looser fit. Price is per ankle.
We add a neck gasket to a semi-dry suit or jacket that didn't come from the factory with a neck gasket.
Neck Gaskets: S, M, L, XL
We inspect the gaskets, zippers, overall health of the garment and let you know if there's anything we think needs attention before it can be tested. Before doing any testing the garment is washed using a cleaner made specifically for waterproof/breathable fabric and treated with an enzyme solution to neutralize odor and stop mildew. After drying we pressurize the garment and mark any leaks. Patching is charged at the rates outlined below. Once we've finished patching dry suits all waterproof zippers will be lubricated. We recommend having a dry suit pressure tested and patched once a year.
If the results of the pressure test determine that the suit is beyond repair, customers are still responsible for the costs of the test.
We repair any visible tears or leaks we marked in a pressure test using the same waterproof/breathable seam tape we use to build IR drywear. Exterior patches are made using the same neoprene seam tape IR skirts are built with.
We remove the old latex or fabric socks and install a pair of our reinforced Devil's Club fabric socks. Price is per pair.
Sizes: S, M, L, XL, XXL
We remove length from the sleeves or pants of your dry suit or dry top.
We add length to the sleeves or pants of your dry suit or dry top. *Matching colors is not always possible.
We install a different size neckband on your dry suit, dry top, or paddle jacket.
We install a different size neoprene wrist or bicep band on your dry suit, dry top, or paddle jacket.
We repair damage to your skirt using neoprene cement and reinforce that area with a patch made from seam tape that can be removed and replaced over time as wear accumulates.
We remove and replace the neoprene seam tape at the deck and tunnel of your skirt.
We remove and replace the neoprene seam tape at either the deck or tunnel of your skirt.
We remove the current tunnel from your skirt and replace it with a new tunnel of any size.
We remove two inches from the height of our standard tunnel.
We remove the standard skirt tunnel, relocate the opening in the deck for your pedestal position, and install a taller tunnel.
We mate a skirt to a dry top or paddle jacket.
Learn how to change your own gaskets and do other basic repairs using our DIY repair blog posts. These helpful guides include links to products we recommend using to fix your own paddling gear. If you already know what you need here's a link to our repair supplies.
Still have questions?
Reach out to our customer service team. We're here to help.