This past month we have received a number of emails about back bands, and they seem to fall into two categories: 1) the difference between the Reggie and the Loungeband, and 2) how to install an IR back band into a composite boat. This episode of IR CSTV will hopefully shed some light on these […]
Entries Tagged as 'Customer Service TV'
IR Customer Service TV 7: Loungeband vs. Reggie, and a few installation tips
June 9th, 2008 · 1 Comment
Tags: Customer Service TV
IR Customer Service TV 6: Replacing latex wrist gaskets
May 14th, 2008 · 1 Comment
This is the first of a two part series on how you can replace the latex gaskets on your dry top yourself. The first part is on the wrist gaskets, and the second (coming soon) will be on how to replace the neck gasket.
Postscript: OK- I have heard like 6 people tell me I look […]
Tags: Customer Service TV
IR Customer Service TV Episode 5- pre-stretching skirts and comp necks
April 21st, 2008 · No Comments
Two of the most common fit-related questions we get at IR are in regards to our rand-style spray skirts, and our all-neoprene Comp Jacket neck gasket. Both of these products are very tight when brand new, and require a little pre-stretching for a comfortable fit. This quick video shows the technique.
Tags: Customer Service TV
Spencer’s Product Video Clinics are now up
April 16th, 2008 · No Comments
IR “SuperRep” Spencer Cooke has done a series of product video clinics on our most popular items- they are now posted on the accompanying product page. Here’s one example on the Comp and Comp LX jackets:
Tags: Customer Service TV · General News
IR Customer Service TV 4- the SBD Skirt
April 3rd, 2008 · 1 Comment
We have a new kind of skirt out this year- the SBD- and you put the skirt on a bit differently than you would a normal spray skirt. Here’s a quick video to show you the technique:
Tags: Customer Service TV
IRCS TV Episode 3- Dry suit testing with Roger
March 19th, 2008 · No Comments
Tags: Customer Service TV



